System Quality Assurance (QA) Manager
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- 23000004 Requisition #
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- Feb 20, 2023 Post Date
The System Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.
Supervisory Responsibilities
o Hires and trains quality assurance staff.
o Oversees the daily workflow and schedules of the department.
o Conducts performance evaluations that are timely and constructive.
o Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities
o Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
o Identifies and sets appropriate quality standards and parameters for products.
o Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
o Coordinates product testing processes.
o Participates in product testing.
o Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
o Reviews client, customer, and user feedback.
o Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
o Performs other duties as assigned.
